Students are required to have regular, reliable access to a computer with a stable broadband Internet connection. The following minimum hardware and software requirements are necessary in order to access an online class through Three Rivers’ current version of Blackboard. Individual instructors may have additional requirements for specific classes. Be sure to check your course syllabus and discuss technology needs with your instructor as early in the class as possible.
|Processor||1 GHz processor||2 GHz or faster|
|Memory||4GB of RAM||4 GB of RAM or higher|
|Monitor Resolution||1024 x 768||1024 x 768 or higher|
|Free Hard Disk Space||5 GB of free disk space||20 GB or higher of free space|
|Internet Connection||Broadband (high-speed) Internet connection with a consistent minimum speed of 1.5 Mbps.||Broadband (high-speed) Internet connection with a speed of 4 Mbps or higher|
|Internet Browser||Latest Version of Mozilla Firefox and Google Chrome|
|Java||The most up to date version of Java is required to use Blackboard.|
|Adobe Flash Player||Flash is required to play some videos within the Blackboard system. You can download Flash from the Adobe website.|
Free Use of Campus Computers
All Three Rivers networked computers are configured to use Blackboard and will have most software needed to complete online coursework. If additional software is needed on a Three Rivers lab computer, please contact the instructor or facilitator of the lab for assistance.
Blackboard was designed to work on Windows and Macintosh based systems. While the minimum allowed Windows operating system is Windows 7, students are strongly advised to use a newer operating system such as Windows 10 for Windows machines. Windows 8 is compatible with Blackboard when using your browser through Desktop Mode.
While some students have had success using Chrome OS on Chromebooks, many features are not supported. Therefore, they are not recommended.
To operate effciently, a high-speed Internet connection (cable modem, DSL, satellite broadband, T1, etc.) of at least 1.5 Mbps (megabits per second) is recommended for taking online tests. Accessing Blackboard courses from a mobile network (3G, 4G, LTE, or 5G network) provider is not advised.
ALTERNATIVE INTERNET SOURCE:
If your speed is slower than 1.5 MBps, you may need to find an alternative way to access the Internet either by finding a different Internet service provider or using the wireless connection at a public facility (i.e. any Three Rivers center or campus).
|Desktop Browser*||PC Version||Mac Version|
|*Mobile app versions of these browsers are not supported at this time. Although users may have success using them, the Office of Distance Learning does not recommend using them to access our version of Blackboard|
For a couple of reasons, it is a good idea to have multiple browsers installed on your system. First, you always want a backup plan. You don’t want to waste time troubleshooting your browser or downloading a new browser if you are trying to perform time sensitive tasks in Blackboard. When you have a browser related issue, having multiple browsers installed allows you to quickly switch between them.
Second, it can aid in ruling out browser related issues. If you are having problems in one browser but a different browser is working correctly, then there is something going on with the browser or its settings. If multiple browsers are having the same problem, then it is likely either related to Blackboard or a system issue.
Technologies Not Supported
- Internet Explorer - Any Version
- Firefox - 56 and under
- Chrome - 63 and under
- Edge - 44 and under
- Safari - 11 and under and any version on Windows
- Windows XP or Vista, 32 or 64-bit versions
- Mac OSX 10.3 through 10.11
- Java 5, 6, or 7, although they may continue to work
Additional Software and Plugins
Most course materials you will access through Blackboard will be web pages, Adobe Acrobat files, or Microsoft documents. Instructors may decide however to upload content in a variety of formats. Below is a list of common file types that can be used in Blackboard. The software needed to view these files and links to downloadable versions of the software are provided if available.
|Application Downloads||File Extensions||PC||Mac|
|WinZip||.zip • .rar • etc.||Download||N/A|
|WinRAR||.zip • .rar • etc.||Download||Download|
|Adobe Acrobat Reader||Download||Download|
|Adobe Flash Player||Needed for Blackboard||Download||Download|
|Java||Needed for Blackboard||Download||Download|
|Microsoft Office||.doc • .docx • .ppt • .pptx • .xls • .xlsx • .rtf • .txt||Available through the Office 365 Portal||Available through the Office 365 Portal|
|Open Office||.doc • .docx • .ppt • .pptx • .xls • .xlsx • .rtf • .txt||Download||Download|
|Video Players||Common File Extensions||PC||Mac|
|Media Player Classic (optional)||.avi • .vlc • .wmv • .qt • .flv • etc.||Download||N/A|
|VLC Media Player||.avi • .vlc • .wmv • .qt • .flv • etc.||Download||Download|
|Mobile Microsoft Office Apps||iOS||Android|
Remember: These are minimum requirements. Your instructor may have additional requirements in order to achieve the learning objectives of your class.