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Office of Distance Learning Services         

Blackboard and ITV Support


If you need password assistance, please call the Welcome Center at Unable to Log into Blackboard?

Office Phone: 573-840-9605. The blackboard office cannot change passwords.

Office Hours:

Monday - Friday:   8:00 A.M. - 9:30 P.M.

Friday:   8:00 A.M. - 5:00 P.M.

Telephone:   573-840-9544   Voicemails are forwarded to our email.

Email: (Students should always send email from their student email)

(Responses made during scheduled office hours)




9544 (voicemails are recorded and emailed to


Summer 2019 Session Blackboard Support Hours

The Distance Learning Services office will be available for technical Blackboard support during the dates and times listed below during the Summer 2019 session.

Monday May 20th – Friday May 31st8:00 AM to 5:00 PM
Monday June 3rd – Thursday July 25th7:00 AM to 8:30 PM (Summer Session)
Monday July 29th – Friday August 16th 8:00 AM to 5:00 PM
Monday August 19th – (End of Fall Semester)8:00 AM to 9:30 PM

Unable to Login into Blackboard during the summer session?

  1.  First check to see if you can log into your student email, which uses the same password as your blackboard account.
  2. To request a password reset, call the Welcome Center at 573-840-9605. Once they have verified your identity, an IT support ticket will be opened. Passwords are reset periodically throughout the work day.