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Office of Distance Learning Services         

Blackboard and ITV Support


Special 2017-2018

Unable to Log into Blackboard?


Office Phone: 573-840-9544 (voicemails are recorded and emailed to



Special 2018-2019 Winter Semester Support Hours

The Distance Learning Services office will be available for support during the dates and times listed below during the Winter 20172018-2018 2019 session and beginning of the Spring 2018 2019 semester. In the event of an emergency, all emails will be monitored outside the scheduled office hours listed:

Monday Wednesday Dec 18th 19th – Friday Dec 22nd21st 9:00 AM to 1:00 PM
Tuesday Wednesday Dec 26th26th– Friday Dec 29th28th9:00 AM to 1:00 PMTuesday Jan 2nd – Friday Jan 5th
 8Monday Dec 31st 9:00 AM to 51:00 PM
Monday Jan 8th7th8:00 AM to 5:00 PM (Offices will be closed from 11:30 AM to 1:30 PM for college wide staff meetings)
Tuesday Jan 9th 8th – Friday Jan 12th11th8:00 AM to 5:00 PM
Tuesday Monday Jan 16th 14th to end of Spring 2018 2019 semesterResume Normal Hours



If you need password assistance, please call the Welcome Center at 573-840-9605. The blackboard office cannot change passwords.

Office Hours:

Monday - Friday:   8:00 A.M. - 9:30 P.M.

Friday:   8:00 A.M. - 5:00 P.M.

Telephone:   573-840-9544   Voicemails are forwarded to our email.

Email: (Students should always send email from their student email)

(Responses made during scheduled office hours)




8:00 AM to 9:30 PM

Unable to Login into Blackboard during the winter session?

  1.  First check to see if you can log into your student email, which uses the same password as your blackboard account.
  2. Email your instructor informing them you are unable to log into blackboard or student email account with the information below. If you cannot log into your student email, call the Distance Learning Office and they will assist you with emailing your instructor with this information. Our voicemails are forwarded to our email if you leave a message.
      • First Name
      • Last Name
      • Three Rivers Student ID Number

      •  Birthdate (Month / Date / Year)

      • Your phone number where you can be reached
  3. Once your instructor has received this information, they will be able to request a password reset from Three Rivers’ IT staff.