1. First check to see if you can log into your student email, which uses the same password as your blackboard account.
2. Email your instructor informing them you are unable to log into Blackboard with the information below. If you cannot log into your student email, email your instructor from an alternate email account, or call the Distance Learning Office at 573-840-9544 and they will assist you with emailing your instructor with this information. Our voicemails are forwarded to our email if you leave a message.
3. Once your instructor has received this information, they will verify your identity and they will be able to request a password reset from Three Rivers’ IT staff.
Experiencing an issue with your Blackboard course?
1. Email your instructor immediately with the following information. If this is a technical issue, email your instructor and include email@example.com as a CC.
The Distance Learning Services office will be available for support during the dates and times listed below during the 2020-2021 winter session and the beginning of the 2021 spring session. In the event of an emergency, all emails will be monitored outside the scheduled office hours listed:
Office Phone: 573-840-9544 (voicemails are recorded and emailed to firstname.lastname@example.org)
Dec 7th – Dec 11th
8:00 AM to 5:00 PM
Dec 14th - 18th, 21st - 23rd, 28th - 31st
9:00 AM to 1:00 PM
Jan 4th - 8th
8:00 AM to 5:00 PM (Offices will be closed from 11:30 AM to 1:30 PM for college-wide staff meetings)
Jan 12th - 15th
Jan 19th to end of Spring 2021 semester
8:00 AM to 9:30 PM